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Question

Error registering company's WhatsApp number.

  • March 5, 2026
  • 1 comment
  • 12 views

I'm trying to register my WhatsApp number to a new Manychat account, but it keeps showing the following error:

"The phone number entered is not associated with the selected company. To continue, you need to unlink this phone number from the company in question or enter another number."

The number is not connected to any Facebook page.

How can I proceed?

1 reply

Fabio Gaulke
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  • Community Moderator
  • March 5, 2026

Hi, ​@Fabrício Enes Baptista!

 

I had similar cases with clients… numbers disconnected from other services and from WABA, but still getting this kind of error… In that scenario, a little trick will help:

  • Get another phone with an available Personal WhatsApp (not Business)
  • Connect your number to that App
    • Follow the verifications steps and allow it to migrate to the Personal WhatsApp
    • You don't need to transfer the conversations or any backup
  • Once your number is connected to the Personal WhatsApp App, do the inverse 😅
  • Reconnect your number to the same phone and WhatsApp Business you had it before.
    • All conversations and files will still be there

This is a brute force way to make Meta think that your number is no longer used for business and removes any trace of bind with any WABA or BM that could exist.

 

Wait 5/10min and try to connect it again to Manychat.

 

Hope it helps!