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Facebook account hacked lost permissions

  • May 10, 2025
  • 2 replies
  • 30 views

gottoshopalot

Hi ManyChat Support,

 

My Facebook Business Page was recently hacked and I’ve lost admin access. As a result, I can no longer manage the connected Page or its permissions.

 

I’m reaching out to request that you manually disconnect or remove the Facebook Page from my ManyChat account so I can either reconnect with my personal account on facebook until issue on FB business account is resolved  

 

Thank you for your help,

2 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • 2821 replies
  • May 10, 2025

Hey ​@gottoshopalot, Manychat support is not monitoring the community, so you’ll need to open a ticket with them.

Check this article:

https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat

You’ll see a link to a form on how to submit a ticket at the end of the article.

Make sure you add any relevant information you have: what accounts you want access to, what emails you used, etc. I usually suggest doing a quick loom showing all the accounts you used with Manychat and would like access to.

With this info Support will be able to help you ;)


gottoshopalot
  • Author
  • Chat Surfer
  • 6 replies
  • May 20, 2025

Please assist , I attempted but support stopped responding.  I need the hacked page disconnect from my account without loosing contacts and more importantly existing automations.  This is over 10 days without resolution and is seriously affecting my business