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Hi, We are running a FB Business Page and want to know what is the max amount of messages in DMs we can send out before being flagged?

 

Example → We create automation flow where ManyChat DMs on Messenger people who post a particular word. 

 

Is there a specific number?

 

​@MichaelVGG you should not have any issues with messages in the DMs - as far as I know you won’t get in trouble for talking to several people.

You do have to be careful if you’re sending public comments replies - this is where there are restrictions.

I don’t have the exact threshold, but for public comments replies, my rule is that if the page has a lot of engagement, we just leave it off and just DM when they reply.

Hope this helps!

So basically I can DM 150 people/hr?
And what if somebody follows my page? Is it the same instance when somebody comments on a post?

​@JohnG I’m not sure what the threshold is. But if I have a page that’s near 150/hr then I’d definitely have it turned off - especially if it’s all on the same post.

For me, rather than trying to find the exact threshold and going to the max, it’s about keeping the page safe.

Thank you very much!

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