We currently have it set up like this
But it gets sent like this
Question
First name variable not working on the New follower automation
+7Hey
However, some people do not have their names setup in Instagram, so Manychat will not receive this information.
You have 2 options here:
- Ask the person using a Data Collection block
- Or have a default that shows when First Name is empty (something like ‘hey friend’)
Hey
However, some people do not have their names setup in Instagram, so Manychat will not receive this information.
You have 2 options here:
- Ask the person using a Data Collection block
- Or have a default that shows when First Name is empty (something like ‘hey friend’)
That lead does have a name set, i know that because i do get their first name through API.
Is the real reason that because they didnt send us any message yet that they are not “subscriber” , they are still just a “visitor”?
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