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Flodesk X Manychat (ig comment replies)

  • July 24, 2025
  • 1 reply
  • 18 views

OliveMarie

When using the new flodesk integration and setting up an instagram comment reply does there have to be a quick reply or button hit before you can collect their email?

Best answer by rogerioaraujo

Hello ​@OliveMarie ,
Yes, you will need to use a quick reply or a button. This is because the first message must be a "comment reply" type. You’ll notice that if you don’t include a button or quick reply, you won’t be able to add the next step, which is to collect the email address.

1 reply

rogerioaraujo
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  • July 24, 2025

Hello ​@OliveMarie ,
Yes, you will need to use a quick reply or a button. This is because the first message must be a "comment reply" type. You’ll notice that if you don’t include a button or quick reply, you won’t be able to add the next step, which is to collect the email address.