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Our Messenger flows are not working properly. More specifically, it seems like the contacts are clicking our buttons we have set up in our messages, but the flows aren’t continuing down the path in the flows. 

Anyone else experiencing this/any troubleshooting steps I can take?

Yes this has just started happening for me in the past 2 hours. Users are clicking buttons, but nothing is being triggered


I just submitted a support ticket, but unsure if Manychat are aware of this bug right now


Thanks for confirming this, I will also put in a support ticket for it as well.


Also experiencing the same, although I am a free user. Is that a factor?


I’m not a free user, so that’s not a factor. Still waiting on a response from Manychat support.


Im not a free user either, and still getting these issues. No response yet from Manychat support, and nothing flagged on their status page either. Does anyone know how to get issues like this flagged ASAP?

 


Fixed now I think, mine started working again