I have updated all the things, and the follow to DM still isn’t working. It worked for about a week, and then suddenly just stopped. Thoughts?
Question
Follow to DM still not working
+4Hey,
I’m sorry to hear that these beta feature isn’t working on your account! 😕
Can you define “suddenly just stopped”? No one is receiving your automation or the automation starts, but stoped in the middle?
Due to Meta rules, this feature has some limitations, and they can be the reason that you’re not seeing this automation trigger (if that is case). Here, you can check the limitation imposed by Meta: https://help.manychat.com/hc/en-us/articles/23096654243740-Follow-to-DM-on-Instagram-Say-Hi-to-New-Followers
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