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Follow-Up Reminder for Unresponsive Users via Instagram Automation

  • April 10, 2025
  • 3 replies
  • 61 views

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  • Channel Explorer
  • 46 replies

Can we send a follow-up message after two days if a user doesn’t book a meeting or reply using Instagram Automation?

Best answer by Heston Roberts

You have 24-hours after the last form of engagement your contact made (a reply, Quick Reply click, etc). What are you looking to do with the automation?

3 replies

rogerioaraujo
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  • Flow Scholar
  • 495 replies
  • April 11, 2025

Hi ​@samar ,
You can only send messages using automations within the 24-hour window. Here is a complete article from ManyChat on this topic:
https://help.manychat.com/hc/en-us/articles/14281199732892-How-to-send-messages-outside-the-24-hour-and-7-day-windows-in-Messenger-and-Instagram

Let me know if this was helpful.


Heston Roberts
  • Rising Conversationalist
  • 5 replies
  • Answer
  • April 14, 2025

You have 24-hours after the last form of engagement your contact made (a reply, Quick Reply click, etc). What are you looking to do with the automation?


raymondtan91
  • Up-and-Comer
  • 2 replies
  • May 27, 2025

sorry, wrong message