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Question

Follower -> DM

  • November 3, 2025
  • 1 reply
  • 12 views

GavinHolmes

Hi Guys, 

I have recently did everything to set-up the Manychat New Follower message feature. 

The full workflow has been set-up and in my settings it seems to be connected. 

However; It is not actually sending out the messages even though it states so. 
Please see the images below. 

Any help would be great!

 

 

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • November 5, 2025

Hi, ​@GavinHolmes!

 

This is a completely new feature, and we will face some bugs as yours. 🫠

Have you tried to set it up without the randomizer?

 

Anyway… at this moment, the best way is getting in touch directly with Manychat's support team. They will be able to investigate it further: How to get support from Manychat – Manychat Help