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"forced" to upgrade to pro?

  • March 15, 2025
  • 3 comments
  • 85 views
McDalong

I don't use DM automation a lot and am definitely still under 1000 contacts, but when i try to create a new automation, it tells me i'm using a pro feature - I'm not - and tells me i have to upgrade. i had to sign up for the free trial for now just to get it going. Anyone else experience this?

    3 replies

    fcsoares86
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    • fcsoares86
    • Smooth talker
    • March 15, 2025

    What automation are you trying to do? 

    McDalong
    • McDalong
    • Author
    • Up-and-comer
    • March 15, 2025

    im just doing a automated DM to people that comment certain keywords. i've done a few before and they went thru fine.

    Raquel C
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    • Raquel C
    • Former Manychat Community Manager
    • April 1, 2025

    Hi ​@McDalong on the free plan you have a few limitations. You can have up to 4 automations, 3 keywords, 2 sequences, 10 tags and 1000 contacts. 

     

    Is this the case? You can find all the information and compare Pro vs Free here. :) 

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