Hi everyone! My Free account shows the banner "You have reached your limit on your Free account" and all automations are paused. My "Say Hi to new followers" automation is Live but has 0 runs, and the Inbox is restricted.
But I'm within all the Free limits the Support Assistant listed:
- Contacts: 43 of 1,000 (Settings > Subscriptions)
- Custom keywords: only 1
- Team members: only 1 (me)
I already refreshed permissions (reconnected Instagram via Meta). The banner doesn't even say which limit was reached, it just reads "limit of [blank]". Support says human agents aren't available on Free.
Has anyone had this? Which limit could it be, and how do I unblock it without upgrading? Thanks!