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Hi there hopefully some one help me for this… When I test it like inputting wrong info and it still going to message #1 but off course the custom field is empty because the last input text is not match in the data... which is supposed to be will go to my message 2 that the data is not much…

Thanks in advance more power to you all...

Hey ​@Yahya you have to sort out your Google Sheet setup.

Are you searching by an ID? Is the ID unique? If the Google Sheet properly formatted?

Here's some documentation that may help you: https://help.manychat.com/hc/en-us/articles/14281248811292-Google-Sheets-integration

Thanks for your reply here’s my header of google sheet

 

 

​@Yahya got it! And what's the Value you're using to search and connect Manychat and Google Sheet?

​@Gustavo Boregio Thanks… actually my mapping is correct because fetching the information using the get row action is working only my conditional block not working…. but thanks I already figure it out and it’s now working properly sending to message #1 and #2 as per condition block

Thanks again and more power...

 

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