Skip to main content
Question

Get Subscriber location via API

  • December 21, 2025
  • 1 reply
  • 14 views

marcosbeliera

I’m trying to figure out if there’s any way to obtain a WhatsApp user’s geolocation using Manychat.

At the moment, the only user-related data I can access is the last input message, so even if the user sends their location via WhatsApp, I’m not able to capture or process it as structured data.

I also considered an alternative approach where the user manually sends their exact address, and then consuming an external geolocation API (Google Maps, Mapbox, etc.) to resolve coordinates. However, before going that route, I wanted to ask:

  • Does Manychat provide any native way to capture WhatsApp location data?

  • Is there any workaround, integration, or custom development approach that could make this possible?

Any insights, experiences, or ideas would be greatly appreciated. Thanks in advance! 🙌

1 reply

cata_rendon
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • December 22, 2025

Hola ​@marcosbeliera, yes, I think the best way is via geolocation API. 

You can collect user´s location through the “Data Collection” feature and saved it in a CUF → then send it via API to your geolocation provider via External Request action.

 

Hope this helps,

Cheers!

Catalina Rendon