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getting error message, Whatsapp not delivering template


Homesite

not sending from automation. How do I fix?

 

 

Best answer by rogerioaraujo

Hello ​@Homesite ,
This can indeed happen for several reasons — such as the user being inactive, the version of the app they are using, or even a decision by Meta not to deliver that marketing message to that specific user.

I recommend testing by sending it to another user. If the issue occurs with all users, try sending a different message template.

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rogerioaraujo
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Hello ​@Homesite ,
This can indeed happen for several reasons — such as the user being inactive, the version of the app they are using, or even a decision by Meta not to deliver that marketing message to that specific user.

I recommend testing by sending it to another user. If the issue occurs with all users, try sending a different message template.