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Google Sheet Sync Issue (It is not getting the most updated value)

  • February 28, 2026
  • 1 comment
  • 9 views

Rex
  • Up-and-Comer

My Google Sheet has 2 columns, IG_username and Message_to_blast.

In Manychat, I build a flow to lookup the IG_username, and put the Message_to_blast into Manychat Data, and then send to the user.

It works great at first, but after I edited the Message_to_blast in Google sheet, Manychat still kept sending the old data.

I am not sure if there is cache issue since it is the same IG_username.

I have tried many efforts, still doesn’t work

  1. I tried clear my browser cache
  2. I tried disconnect Google Sheet and connect again
  3. I tried clicking “refresh” on action 
  4. I tried deleting the action and adding back in (well I was using 2 different IG account to test this, one works, meaning it send the updated message, but the other doesn’t, it still send the old message, weird… )

 

I am new to Manychat and I appreciate any sort of help / tips! Thank you everyone in advance!

Best answer by Rex

I figured out. 

Because Manychat saved the value in contact. 

Solution = add new action to clear the data

 

1 reply

Rex
  • Author
  • Up-and-Comer
  • Answer
  • February 28, 2026

I figured out. 

Because Manychat saved the value in contact. 

Solution = add new action to clear the data