I have opened an account, and setup an automation to Instagram - it worked 1 time, and now no matter what I do, no automations work. I have deleted the integration and recreated, I have refreshed permissions multiple times, I have validated I have a professional account,
What is going on? All I want to do is have it send a response to a word in an instagram comment and I can’t make any automation work
HELP PLEASE
+1Could you share a screenshot of your flow, might be able to clarify if there are any immediate errors?
If not, make sure you’ve Refreshed Permissions as a first step just in case the connection has dropped.
Make sure the trigger is activated (more common than you think!)
Failing that - and you’re sure your back-end set-up is good (ie not a personal IG account) then this article here has some helpful link on set up and troubleshooting:
Thank you for replying - i resfreshed permissions over a half dozen times over the last week, I deleted and recreated the account, everything I could find online for troubleshooting.
AND………..
Last night it starting working and I have no clue why - I had ignored it for nearly 24 hours but yet it worked.
I have no statistics, and if I look at the site I would not know its running, but I wanted a person do it and it DM’ed them instantly. I have no clue and am very frustrated by this product. for something so simple it does not work worth crap, and had not incentive me to buy it.
+1Hey - just checking in on the above - are you still having issues? Feel free to drop a Loom or screenshot if so.
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