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Hello everyone, I have the following challenge:

 

we have a reel that was posted organically on Instagram. Here the customer can secure a freebie with a keyword.

 

We have now recycled this reel as an ad. In order not to lose the trust, we have not changed the reel. Now the people who become aware of the reel via the ad also have the chance to secure the freebie with the keyword.

 

How can I use Manychat to give organic customers the UTM parameter with source=organic and the customer who became aware of me via the ad the UTM parameter source=paid?

 

​@Abenteuer Immobilien you won't be able to do that unfortunately, both will trigger exactly the same and you won't be able to differentiate organic vs paid.

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