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Question

Hey everyone, quick question — I’m having a serious issue with my Manychat account.

  • March 29, 2026
  • 2 comments
  • 10 views

Jeissonquintero 25

I can only log in via Facebook, and suddenly I’m getting an “Access Denied (profile)” error when trying to sign in, so I’m completely locked out.

I already checked with Meta and my account/permissions are fine, so it doesn’t seem to be coming from Facebook.

This happened out of nowhere — I’ve been using Manychat for over 2 years, paying monthly, and never had this issue before. No warning, no explanation, nothing.

I’m honestly worried because I have no access to my account and don’t even know what happened, and I’m still being billed.

Has anyone experienced this or knows what could be causing it?

Thanks 🙏

2 replies

rodrigo_silvano
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Hey ​@Jeissonquintero 25 

I’m sorry you’re facing some error while trying to login.

Please, follow this link (https://help.manychat.com/hc/en-us/p/get_support_page) to open a ticket to support and they will happy to assist you further 🙂

 

 


Jeissonquintero 25

Ya lo hice, pero has escuchado a alguien que haya experimentado lo mismo? 🫠 o es primera vez que ves algo así o escuchas