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@Arnaut Igor this is not a standard Manychat message, as far as I’m aware.

In Manychat, Go to Settings > Instagram and check the Default Reply settings. If this message is not configured there, then you have some other app connected to your IG triggering this message.


Hello again, I did what you told me to delete the "Default Reply" and I still get this text, please what can I do to get rid of this template. I am not affiliated with any bot-related site.


@Arnaut Theo got it, so you have something else connected to your account.

Check the handover protocol settings, I bet you’ll see something else connected there:

Full docs here: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

Also check auto responses and such.


where are these Settings? Instagram or ManyChat?


Thank you very much, I succeeded.😊


where are these Settings? Instagram or ManyChat?

Instagram/Business Manager


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