How acan i fix the problem for sharing credit

My business is already verified, and my WhatsApp Business Account is active. However, ManyChat cannot share its credit line with my account.

Could you please help me identify the cause and advise how to resolve it?

I understand this issue may be related to:

An existing payment method attached to my WhatsApp Business Account.
An existing credit line previously shared with another provider.
A currency mismatch between the current WhatsApp Business Account and a previously shared credit line.

Could you please check my account and let me know the required steps to enable credit sharing and restore access to Message Templates and Broadcasts?

+7

Hey @muhammed bunna click on the 'Learn More' link and it should show you how to fix this.

Basically you have to:

Disconnect Manychat
Delete your WhatsApp Business Account from Meta
Reconnect Manychat with the same number. In this process you'll be prompted to create a new WhatsApp Business Account in Meta, which will have the credit line from Manychat.

Hope this helps!

🧑‍💻 https://engimarketers.com | 📲 https://superarmeonline.com

Hey @muhammed bunna click on the 'Learn More' link and it should show you how to fix this.

Basically you have to:

Disconnect Manychat
Delete your WhatsApp Business Account from Meta
Reconnect Manychat with the same number. In this process you'll be prompted to create a new WhatsApp Business Account in Meta, which will have the credit line from Manychat.

Hope this helps!

Thanks i will try

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