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Hi Manychat Team,

I’d like to submit a feature request regarding the Comment-to-Messenger functionality. Currently, it seems that only 3 standard replies can be set per comment trigger.

For my use case, I’d love to be able to set many more variations — for example, 20 or more — so that the automated responses feel more personal and dynamic. This would make interactions with followers feel more natural and engaging, and reduce the sense of repetitiveness.

It would be fantastic if you could consider increasing the number of reply variations per comment trigger in a future update.

Thanks for your time and for creating such a powerful platform!

Best regards,

Jan

​@learnsolidworks you can add more, up to 20 if I’m not mistaken, by just selecting the ‘+ New Reply’ button. ;)

Hi ​@Gustavo Boregio, thanks for your reply! Unfortunately I don't see a + icon. See screenshot below. Or am I looking at the wrong place?

 

Got it, you’re using Manychat’s wizard to create these…

Use the normal builder on Desktop and you’ll see it.

Here’s the documentation for it: https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger

 

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