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How can I add more comment reply variations?

  • September 30, 2025
  • 3 replies
  • 29 views

learnsolidworks

Hi Manychat Team,

I’d like to submit a feature request regarding the Comment-to-Messenger functionality. Currently, it seems that only 3 standard replies can be set per comment trigger.

For my use case, I’d love to be able to set many more variations — for example, 20 or more — so that the automated responses feel more personal and dynamic. This would make interactions with followers feel more natural and engaging, and reduce the sense of repetitiveness.

It would be fantastic if you could consider increasing the number of reply variations per comment trigger in a future update.

Thanks for your time and for creating such a powerful platform!

Best regards,

Jan

Best answer by Gustavo Boregio

Got it, you’re using Manychat’s wizard to create these…

Use the normal builder on Desktop and you’ll see it.

Here’s the documentation for it: https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger

 

3 replies

Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • September 30, 2025

@learnsolidworks you can add more, up to 20 if I’m not mistaken, by just selecting the ‘+ New Reply’ button. ;)


learnsolidworks
  • Author
  • Up-and-Comer
  • September 30, 2025

Hi ​@Gustavo Boregio, thanks for your reply! Unfortunately I don't see a + icon. See screenshot below. Or am I looking at the wrong place?

 


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • Answer
  • September 30, 2025

Got it, you’re using Manychat’s wizard to create these…

Use the normal builder on Desktop and you’ll see it.

Here’s the documentation for it: https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger