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how can i see the profile pictures of all of my whatsapp contacts in Manychat

  • April 5, 2024
  • 8 replies
  • 487 views

Luis Lemus

Hello Everyone, i need your help, i'm just wondering how can i see the profile pictures of all of my whatsapp contacts in Manychat because so far it's just showing me the default icon in gray color, i don't know if its posible! :/

 

 

Best answer by Gustavo Boregio

@Luis Lemus Manychat is not bringing in the profile image for Whatsapp at the moment, so if you’re only using Manychat you won’t see the profile images unfortunately.

8 replies

Nurislam
  • Up-and-Comer
  • April 15, 2024

help


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • Answer
  • April 15, 2024

@Luis Lemus Manychat is not bringing in the profile image for Whatsapp at the moment, so if you’re only using Manychat you won’t see the profile images unfortunately.


Sule
  • Up-and-Comer
  • September 11, 2024

With Manychat can I only start a whatsapp conversation with a template?


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • September 11, 2024

@Sule yes, business-initiated messages (ie your Manychat account sends the first message) can only be done through templates.


marcello12souza

@Gustavo Boregio If it's not possible to acquire contact image I suggest you to hide the avatar. It hides important infos like custom fields below. 

Other suggestion is to include a custom field as a link. When you click it it opens a new tab. This would be useful in my case.


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • October 16, 2024

Hey @marcello12souza you can log these ideas in the Ideas section on the community ;)

https://community.manychat.com/ideas?sort=votes.desc

Unfortunately I don’t make product decisions, I’m simply a power user ;)


alfredoc
  • Channel Explorer
  • November 8, 2024

Please, make this possible as it helps agents to easiy identify customers.


alfredoc
  • Channel Explorer
  • November 8, 2024

I requested this feature under ideas 


Please, help me upvote this feature so we can get it soon ⌛