I have set up an automation where people wil comment on a post to get a DM, how do I then send a follow up message to these people 5-7 days later to see how they found my resource?
How do I send a follow up message after "Comment to DM"?
+4Hey,
Your flow should be something like this:
Please note that on Instagram, you’re unable to send a follow-up outside the 24-hour window due to Meta limitations.
Here’s an article about the 24-hour window: https://help.manychat.com/hc/en-us/articles/14281199732892-How-to-send-messages-outside-the-24-hour-and-7-day-windows-in-Messenger-and-Instagram
Let me know if this helps 🙂
mmm Im doing through Instagram and the start of the flow doesn't look like that at all.
+4
Could you provide more info about your flow (a screenshot would be great)?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.