How do I trigger ManyChat automation from comments in my Facebook Group?

Question

Hi everyone 👋I’m trying to set up ManyChat so that when someone comments a keyword on a post in my Facebook Group, it automatically sends them the link in Messenger.Here’s where I’m stuck:	In ManyChat, I can only see posts from my personal profile, not my Page.			In my Group settings, I can’t find the option to link my Page to the Group.	👉 Has anyone here successfully set this up?	Do I need to create or switch to a Business Page first?			Is there a workaround if the “Linked Pages” option doesn’t show up in my group?	Any step-by-step help or screenshots would be super appreciated 🙏

AwaisToor · Accepted Answer

​@SalesQueenKelseyIt does not work in Facebook Groups.Why? Because:Facebook’s API gives ManyChat permission to access Page-owned content, not Group-owned content.When you share a Page post into a Group, the comments inside that group belong to the group, not the Page.ManyChat cannot see or respond to those comments, since group privacy rules block automation.

Gustavo Boregio · Answer

​@SalesQueenKelseyTry this:Create the post on your Facebook Business PageConnect the Comments trigger to this postShare the post in the groupPeople will have to comment on your original post to get the automation, but this is a viable workaround.Another option you have is sharing a URL trigger, and have people click on the URL to trigger your automation.Hope this helps!

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