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Question

How do I turn off auto-replies for verified accounts?

  • December 9, 2025
  • 3 replies
  • 23 views

jenhamilton

I need to figure out how to deactivate auto-replies within Instagram for verified accounts. I feel like it makes people not want to reach back out to me.

3 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • December 9, 2025

Hey, ​@jenhamilton 

What kind of messages you want to deactivate?

Is it when someone comment a keyword on your post/reel? Is it a direct message?

Let’s imagine that you don’t want to send an automated message for those who are verified. It should be something like this:
 


Let me know if this helps 🙂


cata_rendon
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  • Manychat Community Moderator
  • December 9, 2025

Hi ​@jenhamilton , in addition to what ​@rodrigo_silvano  mentioned, you can also disable the “Default Reply” from your IG dashboard settings 😁. I usually turn it off because it tends to interfere with my automations.

Hope this helps!
Catalina R.

 


jenhamilton
  • Author
  • Up-and-Comer
  • December 11, 2025

@cata_rendon - okay that must be my problem. Default replies is the first ‘automation’ I have set up, and the automation that I can’t get to turn off for verified accounts. I’ll disable the default replies and then set up a new automation for auto-replying and add the condition. Thank you both! ​@rodrigo_silvano