I have a fb account, it was registered first to many account, now that fb account is disabled, my girlfirend added my new fb account as an admin to the page, when i log in to manychat, the account exist but the page doesnt, i tried logging in with a new fb acc in manychat and when i tried to access my page in many chat, it says to request access to my original account which is now i cant find
How to access my Manychat account?
+6Hey
Make sure to send them all relevant information:
- The email address associated with your old Facebook/Manychat account
- The Facebook page that you’re trying to connect
- A screenshot of how you’re trying to connect it
When I’ve had this happen with clients, we usually recorded a loom video showing the entire process of trying to connect (the video shows all URLs of the pages), and sent support the emails associated to that person, and they’ve been able to switch over the account to the new FB profile.
Here’s how you can contact support: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
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