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How to cancel subscription for account I don't have the access anymore?

  • April 18, 2025
  • 1 reply
  • 88 views

nadyakolt

Hello!
I had  manychat set up for my client. Client closed the business 6  months ago. I emailed you asking to cancel the subscription but nobody answered. I can not cancel it in manychat because I don’t have access anymore. But you keep charging me every month. I didn’t find any other way to contact you. Email you don’t answer, support phone number doesn’t exist.
Please help!!!!!

Best answer by rogerioaraujo

Hello ​@nadyakolt ,
If you haven't done so yet, I recommend submitting a support request using the link below. The ManyChat support team usually reviews and responds to requests submitted through this channel:
https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=11962708022300

Let me know if I was able to help.

1 reply

rogerioaraujo
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  • Flow Scholar
  • 495 replies
  • Answer
  • April 19, 2025

Hello ​@nadyakolt ,
If you haven't done so yet, I recommend submitting a support request using the link below. The ManyChat support team usually reviews and responds to requests submitted through this channel:
https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=11962708022300

Let me know if I was able to help.