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Hi,

I had some difficulties setting up my WhatsApp account on ManyChat, and during the process, I ended up purchasing three phone numbers. However, I only need one of these numbers now. Could you please advise how I can cancel the other two phone numbers to avoid being charged the monthly fees?

Thanks for your assistance!

​@FELIPENAVARRO94 I’m pretty sure they should be canceled automatically.

But if you get charged still, open a ticket with support so they can sort it out.

Check this article: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat

At the end of it there are instructions to contact support.


Thank you for the link Gustavo. I thought so too, but when I created my third account I was prompted that I have 3 phones available and asked to select which one to use for the new account.  I had already deleted the other accounts that were associated with the other two phones by this time. so this made me believe that they are not actually canceled yet


​@FELIPENAVARRO94 got it! Then yeah, you’ll need to get support to sort that out for you ;)


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