Hi,
I had some difficulties setting up my WhatsApp account on ManyChat, and during the process, I ended up purchasing three phone numbers. However, I only need one of these numbers now. Could you please advise how I can cancel the other two phone numbers to avoid being charged the monthly fees?
Thanks for your assistance!
+6
But if you get charged still, open a ticket with support so they can sort it out.
Check this article: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
At the end of it there are instructions to contact support.
Thank you for the link Gustavo. I thought so too, but when I created my third account I was prompted that I have 3 phones available and asked to select which one to use for the new account. I had already deleted the other accounts that were associated with the other two phones by this time. so this made me believe that they are not actually canceled yet
+6
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.