I have an existing account using “EMAIL A” that is already running my IG account automations. Now I want to connect my FB account on this account but it keeps on saying that I already have an existing account.
I do have an account on “EMAIL B” but I already deleted those. Everytime I proceed to connect my FB account, it will logged me out of “EMAIL A” account on manychat then logged me in on “EMAIL B” account.
Anyone that can on this? Would appreciate a help.
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Hello
Here is a ManyChat article about known issues that can prevent you from connecting to a Facebook Page:
https://help.manychat.com/hc/en-us/articles/14281438557468-Unable-to-connect-Facebook-to-Manychat
As a last resort, if you're unable to resolve the issue by following the recommendations in the article, I suggest reaching out to the support team using the link below:
https://help.manychat.com/hc/en-us/p/get_support_page
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