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How to include a video straight to inbox When someone new follows you

  • March 1, 2026
  • 2 comments
  • 38 views

Katey Justice

Hi, I want to send a welcome video when someone new follows me. I used to do this manually writing a message and sending the video file directly into their inbox. It would be great to have this automated! But, the setup only seems to allow for sending the link to the video which then opens up in their browser or dropbox. Is there a way to send the video direct into their inbox like when I do it manually?

Thank you

Best answer by rodrigo_silvano

Hey, ​@Katey Justice 

When you’re setting your automation, you have the option to send a video directly on their inbox
 


Probably you’re using the quick automation setup that looks like this:
 


But you need to build on the , using the flow builder:​​​​​​​
 


Let me know if you have further questions 🙂​​​​​​​

2 replies

Katey Justice
  • Author
  • Up-and-Comer
  • March 2, 2026

To explain more what I mean. Here is how it looks when I post the video manually, the video itself is delivered into the inbox:

And here is what it looks like now with the automation. It sends the link to the video which is stored in our Dropbox, so when they agree to having it sent over and they click the link, it opens in their browser or dropbox app. Is there a way to send the video direct instead?
 

 


rodrigo_silvano
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  • Community Moderator
  • Answer
  • April 13, 2026

Hey, ​@Katey Justice 

When you’re setting your automation, you have the option to send a video directly on their inbox
 


Probably you’re using the quick automation setup that looks like this:
 


But you need to build on the , using the flow builder:​​​​​​​
 


Let me know if you have further questions 🙂​​​​​​​