Hello,
I’m seeing the following message in my ManyChat account related to WhatsApp:
"Your account has been restricted. Navigate to WhatsApp Manager to resolve outstanding issues."
I’m not sure what caused this or how to resolve it.
Could someone please explain what this message means?
Who can I contact, or what specific steps should I take to remove the restriction and restore WhatsApp functionality?
Any guidance or support would be greatly appreciated.
Thanks in advance!
Best answer by rogerioaraujo
Hello
This is usually an issue on Meta’s side. I recommend checking your WhatsApp Manager to see more details about the restriction. Here is the link:
https://business.facebook.com/latest/whatsapp_manager
I’m also sharing a Manychat help article about WhatsApp integration, which outlines all the necessary checks to connect your account. Please review all the requirements, as any unmet condition could result in restrictions from Meta.
https://help.manychat.com/hc/pt-br/articles/14959925356572-Como-conectar-sua-conta-do-WhatsApp-%C3%A0-Manychat
+1Hello
This is usually an issue on Meta’s side. I recommend checking your WhatsApp Manager to see more details about the restriction. Here is the link:
https://business.facebook.com/latest/whatsapp_manager
I’m also sharing a Manychat help article about WhatsApp integration, which outlines all the necessary checks to connect your account. Please review all the requirements, as any unmet condition could result in restrictions from Meta.
https://help.manychat.com/hc/pt-br/articles/14959925356572-Como-conectar-sua-conta-do-WhatsApp-%C3%A0-Manychat
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