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How to send a reminder whats app message in the middle of automation if the client did not respond in 12 hours

  • January 30, 2026
  • 1 comment
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Omar Air

How to send a reminder whats app message in the middle of automation if the client did not respond in 12 hours as i ask them about the trip review with 2 buttons and they could respond in typing without clicking any button

Best answer by Gustavo Boregio

Hey ​@Omar Air you can do this using tags + conditions + smart delays.

Here’s the basic setup:

 

Hope this helps!

    1 reply

    Gustavo Boregio
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    • Gustavo Boregio
    • Community Moderator & Expert
    • Answer
    • February 2, 2026

    Hey ​@Omar Air you can do this using tags + conditions + smart delays.

    Here’s the basic setup:

     

    Hope this helps!

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