How to send an automated message to a particular tag

How would I make this Whatsapp template message be triggered automatically as the tag is linked to the contact?

Or would I need to trigger the automation after clicking the reply button on the template message?

My idea is to leave this trigger active without having to trigger it manually every time a new contact arrives...

Hi, @Rodrigo SM,

There is a trigger option called Tag is applied to a contact that does what you want:

IMPORTANT TO REMEMBER:

• In this case you probably will need to always send Template Messages, so it's 100% guaranteed that the contact will receive the message, even if he isn't in the 24h window.

Fabio Gaulke wrote:

Rodrigo SM wrote:

Gustavo Boregio wrote:

Você pode definir uma automação com um gatilho para que, sempre que alguém for marcado, você envie a mensagem.

Ou você pode enviar uma transmissão e filtrar com a tag para enviar apenas para pessoas com uma tag específica.

De qualquer forma, você ainda precisa seguir a regra das 24 horas no IG e no Messenger. E se for uma mensagem do Whatsapp, teria que ser uma mensagem Template.

How would I make this Whatsapp template message be triggered automatically as the tag is linked to the contact?

 

Hi, @Rodrigo SM,

 

There is a trigger option called Tag is applied to a contact that does what you want:

 

IMPORTANT TO REMEMBER:

• In this case you probably will need to always send Template Messages, so it's 100% guaranteed that the contact will receive the message, even if he isn't in the 24h window.

Yes, however, I need this automation in the WhatsApp template to work automatically after a contact adheres to "x" tag without having to click on broadcast every time a contact adheres to the tag. Is it possible or does Bradcast already do this?

I use Make to object webhook data and create the contact with a tag within manychat

No need to use Broadcasts for that.

Just create an Automation and build it like this:

1. Trigger = Tag Added (with your tag)
2. Message template (tip: set a reply button. That makes the contact interact and opens a 24h window - so you can interact without additional costs.)
3. Next messages/ content

Fabio Gaulke wrote:

No need to use Broadcasts for that.

Just create an Automation and build it like this:

1. Trigger = Tag Added (with your tag)
2. Message template (tip: set a reply button. That makes the contact interact and opens a 24h window - so you can interact without additional costs.)
3. Next messages/ content

 

 

Thank you very much, I had even checked before but now I saw that it is only possible to select the template outside the 24h window. But it solved the problem, thank you @Fabio Gaulke