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How to unlink Instagram from a banned Manychat workspace?

  • July 21, 2025
  • 2 replies
  • 37 views

anon_user9666

Hello,

I’m having trouble with my Instagram account being stuck on a ManyChat workspace that has been permanently banned. Because of that, I can’t connect it to my new account.

I no longer have access to the old workspace, and I’m not requesting any refund or data recovery — I only want to disconnect my Instagram account from the banned workspace so I can use it again with a new one.

I’ve already tried contacting support, but I'm still waiting. If anyone from the support team or the community can guide me, I would really appreciate it.

Thank you!
 

2 replies

anon_user9666
  • Author
  • Up-and-Comer
  • 1 reply
  • July 21, 2025

 


rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • 1002 replies
  • July 23, 2025

Hey, ​@anon_user9666 

I’m sorry to hear that! 🙁
Like the alert pop-up mentions, your best shot is to wait for their response once you’ve got in touch already.

 

Hope you can fix this 🙌🏼