Skip to main content
Solved

how to use my Wallet funds to activate my Subscription

  • April 16, 2025
  • 1 reply
  • 18 views

ashraf_ahmed

I accidentally charged the wallet with an amount larger than necessary. Can I use this amount to charge the monthly subscription?

Best answer by rogerioaraujo

Hello ​@ashraf_ahmed ,
According to Manychat's rules, wallet credits can only be used to send emails or WhatsApp messages. They cannot be used to pay for a subscription. Here is the article from Manychat with more details:

https://help.manychat.com/hc/en-us/articles/14281283755164-Manychat-Wallet-for-Email-Message-Templates

1 reply

rogerioaraujo
Forum|alt.badge.img+2
  • Flow Scholar
  • Answer
  • April 16, 2025

Hello ​@ashraf_ahmed ,
According to Manychat's rules, wallet credits can only be used to send emails or WhatsApp messages. They cannot be used to pay for a subscription. Here is the article from Manychat with more details:

https://help.manychat.com/hc/en-us/articles/14281283755164-Manychat-Wallet-for-Email-Message-Templates