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I am a paid user on the Pro plan. I can’t switch on trigger for posts, lives


APetiquette

Despite being a Pro plan user can’t switch on trigger for lives and posts . It is Only working for stories for me. Need to solve this urgently . Thank you 

6 replies

Gustavo Boregio
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​@APetiquette can you share a screenshot of your exact setup, or the error you're getting?

You probably have something setup wrong in your automation that's stopping you from activating it.


APetiquette

Agter paying and getting the Pro logo for user , the message I got when trying to switch on trigger is : the update for pro version is not available on the App. I will try to send the screen shot 


APetiquette

 


Gustavo Boregio
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​@APetiquette ok got it.

Try it from a computer, see if it works then.

If not, you'll need to contact support.


APetiquette

thanks gustavo. Could you please let me know how to contact Support. I am not able to figure out how to contact support. Thanks again

 


Gustavo Boregio
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