I am experiencing a continuous billing/payment issue on my ManyChat account. I have repeatedly attempted to submit payment, and the payment form initially appears to accept the card information normally. Everything displays as valid and the payment appears to begin processing.
However, after the payment loads/processes, the transaction does not complete. Instead, I receive the following error message:
“Something went wrong with your card. Please, check your bank payment history or try again using another card.”
I have already attempted payment using five different cards, and the same issue occurs with every card. Because multiple separate payment methods are failing in the same way, I am requesting that ManyChat Support review the account and payment processing issue and help restore the ability to successfully submit payment.