Hello ​@a_mom_crushing_goals ,
Could you please send a screenshot of the automation? That will help us understand it better and assist you.

I tried to upload but I dont see it approved yet or maybe it was denied its just that section on the follow up 

Hello ​@a_mom_crushing_goals ,
Since I haven’t seen your flow, I’m not sure how much time is set for sending this follow-up. However, on the Instagram channel, there is a maximum allowed time: 24 hours after the customer’s last message.

Hi ​@a_mom_crushing_goals ,
Your screenshot is now visible.

This follow-up message is sent 30 minutes later if the user hasn't clicked the button.