When does this part get sent from an automation on instagram? I read possibly 24 hours?
➡️Follow up to re-engage and build trust
Solved
I am new to automation - help?
Best answer by rogerioaraujo
Hi
Your screenshot is now visible.
This follow-up message is sent 30 minutes later if the user hasn't clicked the button.
+2Hello
Could you please send a screenshot of the automation? That will help us understand it better and assist you.
I tried to upload but I dont see it approved yet or maybe it was denied its just that section on the follow up
+2Hello
Since I haven’t seen your flow, I’m not sure how much time is set for sending this follow-up. However, on the Instagram channel, there is a maximum allowed time: 24 hours after the customer’s last message.
+2Hi
Your screenshot is now visible.
This follow-up message is sent 30 minutes later if the user hasn't clicked the button.
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