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Question

I can't receive the auto reply in the preview function

  • August 29, 2024
  • 1 reply
  • 24 views

Litman Chan

Manychat is not sending auto reply to me after I have a three-digit code to the IG account @history.starunion in the preview function…

Also, Manychat has been stopped sending auto messages for my previous posts since a month ago...

1 reply

Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • August 29, 2024

Seems more like a technical problem… If it stopped without any changes from your side, better contact Manychat's support to check this...

You can get in contact via support@manychat.com or open a ticket at https://help.manychat.com/

 

PS: For comment triggers, every account can only activate 1 trigger per post (even if your automation has different keywords, only the first one commented will be triggered).