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i changed my name on IG and now my many chat isn't connecting or recognizing my new name. what do i do now

 

Hello ​@Frenchell chanel ,
You can update your Instagram permissions on ManyChat by following the steps in this link:
https://help.manychat.com/hc/en-us/articles/14281464342684-Refresh-permissions

If that doesn’t resolve the issue, here’s another helpful article from ManyChat. It includes additional troubleshooting steps that might help:
https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting#h_01J30PSA7MT48D08V5K6VVBPBV

If you're still having trouble, there’s a link at the end of the second article to ManyChat’s support page, where their support team can assist you directly.

​@Frenchell chanel, and if you're trying to just change your Manychat Account's name, at you Home tab, click on See Insights, there you will be able to rename your Manychat Account:

 

😉

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