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i changed my name on IG and now my many chat isn't connecting or recognizing my new name. what do i do now

 

Hello ​@Frenchell chanel ,
You can update your Instagram permissions on ManyChat by following the steps in this link:
https://help.manychat.com/hc/en-us/articles/14281464342684-Refresh-permissions

If that doesn’t resolve the issue, here’s another helpful article from ManyChat. It includes additional troubleshooting steps that might help:
https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting#h_01J30PSA7MT48D08V5K6VVBPBV

If you're still having trouble, there’s a link at the end of the second article to ManyChat’s support page, where their support team can assist you directly.


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