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I couldnot remove Telegram bot on manychat

  • October 4, 2025
  • 5 replies
  • 53 views

Axror Musoxonov

I couldnot remove Telegram bot on manychat, there isnot ant buttons to remove, how can I do it?

Best answer by rodrigo_silvano

Hey ​@Axror Musoxonov & ​@DVS & ​@Jariel Marconi 

Do you have the owner or admin role for that account? If so, the button should appear.

If you have the right role, you should contact Manychat support for further investigation. Please follow this link: https://help.manychat.com/hc/en-us/p/get_support_page

5 replies

Joren Wouters
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@Axror Musoxonov Go to Settings > Telegram. Then scroll to the bottom and click on Remove:

 


Jariel Marconi

@Axror Musoxonov Go to Settings > Telegram. Then scroll to the bottom and click on Remove:

 

Same thing is happening to me (like the post’s owner), that option is not available for me nor for the person who made the connection. Does that button only appers to account’s owner? (i have admin role)

@Axror Musoxonov did you find a solution?


DVS
  • Up-and-Comer
  • October 17, 2025

@Axror Musoxonov Go to Settings > Telegram. Then scroll to the bottom and click on Remove:

 

What should I do if there is no such option? Thank you.

rodrigo_silvano
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  • Manychat Community Moderator
  • Answer
  • November 6, 2025

Hey ​@Axror Musoxonov & ​@DVS & ​@Jariel Marconi 

Do you have the owner or admin role for that account? If so, the button should appear.

If you have the right role, you should contact Manychat support for further investigation. Please follow this link: https://help.manychat.com/hc/en-us/p/get_support_page


DVS
  • Up-and-Comer
  • November 10, 2025

Hey ​@Axror Musoxonov & ​@DVS & ​@Jariel Marconi 

Do you have the owner or admin role for that account? If so, the button should appear.

If you have the right role, you should contact Manychat support for further investigation. Please follow this link: https://help.manychat.com/hc/en-us/p/get_support_page

Hi,Thanks for the feedback.It worked - I needed to log in as the account owner.