Hi everyone,
I have an old chatbot that is probably 8 years old. I stopped using facebook but i did not delete the chatbot. I have recently decided to use facebook for work purposes and I realised the chatbot is still active. It doesn’t come in my automation list with messenger.
Can someone advise me on what to do
Thanks
Best answer by rodrigo_silvano
To check that, go to settings → Messenger channel
If it looks like this image, your automation is not triggered by Manychat (probably from another tool), but if appears the automation’s name means that you found it 😄
Let me know if this helps 🙂
+4Hey,
What do you mean by “an old chatbot with 8 years old”? Do you mean your Manychat account?
According to Manychat Terms of Service (https://manychat.com/legal/tos), after 18 months of inactivity, they can close and delete your data.
Thank you for your reply.
I don’t know anymore. All I know is if someone messages me on messenger they get an automatic response that I created 8 years ago. I need help or advise on where this automation lives so I can change it
+4
To check that, go to settings → Messenger channel
If it looks like this image, your automation is not triggered by Manychat (probably from another tool), but if appears the automation’s name means that you found it 😄
Let me know if this helps 🙂
I can’t see how to get to this in setting? is this in manychat or facebook@
+4
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