I’m stuck in a login loop.

Question

Hi! I’m trying to connect multiple Instagram accounts to my ManyChat workspace via Meta, but I’m stuck in a login loop.

Every time I click “Connect via Meta”, it redirects me to “Login with Instagram”, and then shows an error saying I need to use a Facebook account. However, I’m already logged into Facebook and have full admin access to all Instagram accounts in Business Manager.

I’ve already:

Connected my Facebook account
Verified all Instagram accounts are in Business Manager
Tried incognito mode and different browsers
Removed ManyChat from Facebook integrations and reconnected

But it still doesn’t show the list of pages/Instagram accounts.

Can you guys help me reset or fix this connection?

cata_rendon · Answer

Hi ​@manucrmo, in that case I think is better for you to contact manychat support team.Here is a guide on how to do itHow to get support from Manychat – Manychat HelpBe sure you are the owner of the IG accounts and Manychat Accounts. Sometimes if you are not can create a Logging Issue.Best Regards!Catalina Rendon

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