​@Erik you need to use Data Collection and set it to Multiple Choice (just like what you’re doing), and then add the response options with the +Quick Reply button:

That’s all ;)

Hello Gustavo Boregio,

Thank you for your answer. I’ve set the flow as you said. However, the issue is: when I preview the flow, only the “Choose Gender” message appears at first. The options for "Female" and "Male" only show up after the user types something. I would prefer the quick reply buttons to appear immediately, without requiring the user to type anything first. Could you please kindly suggest me?

Thank you in advance,

Erik

​@Erik That’s a glitch… I’d record a loom and open a ticket with Manychat, they should appear right away.

Also, try with another IG user to see if that works. If could be related to your user account.

Thank you Gustavo,

I tried with another Facebook profile. But it doesn’t work. And there is an error when I try  preview in Messenger.

“Please enter one or more replies for multiple choice user input” although I set two options.

Could you please kindly check my screenshot to check my flow and detect my mistake?

Thank you in advance,

Erik

Ok, try in the app (Messenger), not in the Manychat preview.

Manychat’s preview is limited and won’t do all the functions that the app will do.

To do it, click in ‘Preview > In messengers’