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IG account connected to another manychat account but cant access it - how can I fix this?

  • October 10, 2024
  • 1 reply
  • 175 views

henryslava23

 

Best answer by Gustavo Boregio

If you don't have access to the old account, the only solution is opening a ticket at https://help.manychat.com and asking support to disconnect/reconnect your accounts.

Make sure to include as much detail as possible on your ticket to streamline the process.

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • October 10, 2024

If you don't have access to the old account, the only solution is opening a ticket at https://help.manychat.com and asking support to disconnect/reconnect your accounts.

Make sure to include as much detail as possible on your ticket to streamline the process.