did your post went viral? maybe too many replies got you blocked

Nope I checked account status and it shows no blocks 

can’t see much from the link you shared.. want to send a full print? or maybe connect on a call and share your screen?

i sent you the screenshots let me know if you see anything off, thank u soooo much

It looks fine to me.. try not to send public replies.. also, would you send the link of a reel so I can comment on it?

Are you on a PRO account?

Yes its on pro. It is set for all posts not just one specific reel. same username on ig as my username here :)

Hello @misssperu have you managed to fix it? We are running on to the same issue here

silly question to all.. did you changed your password? 

I had a client with this issue before.. she changed it.. so we had to go through settings again to connect IG

@Digitalmateus Nope. Anyway, in my case, it only happens with some users, like randomly. Some are answered, some are not

Hey guys, i have a different but related problem. Set up a new account but somehow public replies to comments is not able to be changed to “yes”, it’s a default “no” and greyed out. On desktop it says the administrator hasn’t given permissions but can’t figure out what permissions as I followed the instructions. Any idea??

IG Comment Replies not working 

i recently created the fresh account and i am in trail pack rn. reel went viral but comment replies is not working properly. even for no new automation 

 

Hi!

The issue in this automation is the lack of a Comment Response DM.
Meta doesn't allow just to create an automation that responds to the comment without sending a DM to the IG user.

This means you must build something link this:

And the firs message step must be set as Private Reply (in some cases it can appear as Comment Reply)

Once the message step is added, the automation should work as expected.