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My ig comment auto reply was working great on all my posts but suddenly stopped working. My DM automations are still working fine but comments have stopped and ive put in a ticket and refreshed all settings with their instructions and still nothing. Anyone care to help?

 

Link to automation:

https://manychat.com/flowPlayerPage?share_hash=765710_99b501be485bd20561be2b3b913e97192919d660

did your post went viral? maybe too many replies got you blocked


did your post went viral? maybe too many replies got you blocked

 

Nope I checked account status and it shows no blocks 


can’t see much from the link you shared.. want to send a full print? or maybe connect on a call and share your screen?


 


can’t see much from the link you shared.. want to send a full print? or maybe connect on a call and share your screen?

 

i sent you the screenshots let me know if you see anything off, thank u soooo much

 


It looks fine to me.. try not to send public replies.. also, would you send the link of a reel so I can comment on it?

 


Are you on a PRO account?


Are you on a PRO account?

Yes its on pro. It is set for all posts not just one specific reel. same username on ig as my username here :)


Hello @misssperu have you managed to fix it? We are running on to the same issue here


silly question to all.. did you changed your password? 

I had a client with this issue before.. she changed it.. so we had to go through settings again to connect IG


@Digitalmateus Nope. Anyway, in my case, it only happens with some users, like randomly. Some are answered, some are not


Hey guys, i have a different but related problem. Set up a new account but somehow public replies to comments is not able to be changed to “yes”, it’s a default “no” and greyed out. On desktop it says the administrator hasn’t given permissions but can’t figure out what permissions as I followed the instructions. Any idea??


IG Comment Replies not working 

i recently created the fresh account and i am in trail pack rn. reel went viral but comment replies is not working properly. even for no new automation 

 


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