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Question

IG SAYS CONNECTED TO MANYCHAT BUT STILL ASK TO CONNECT A CHANNEL

  • May 29, 2026
  • 1 comment
  • 5 views

Ig and meta says connected to Manychat, but when tried to log in to Manychat it still asking to connect a channel - when I tried to connect meta or even IG it now says accounts are already connected to a Manychat account. I tried to remove access from IG and Meta and went the same process without help. 

1 reply

rodrigo_silvano
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Hey. ​@Theswingdoc 
That means that your account is already connected to another Manychat account.

https://help.manychat.com/hc/en-us/articles/14281291094428-Can-t-connect-Instagram-to-Manychat#h_01J351338QBHVHK0AYQGF5PEET

If you can’t have access to it, you’ll need to open a ticket to support: https://help.manychat.com/hc/en-us/p/get_support_page