Skip to main content
Solved

IG Summit Ticket Overcharged

  • October 13, 2025
  • 1 reply
  • 14 views

grantrothberg

I just registered for the early bird ticket that's supposed to be $29, but received a receipt showing I was charged $49. And it's impossible to reach anyone from Manychat to help.

 

Please help, Manychat - I literally followed the link in your "24 hours left" email two hours after you sent it.

Best answer by MauricioS

Hey ​@grantrothberg!

I’m Mauricio from the Manychat Support team. I’m really sorry that you were overcharged for the IG Summit ticket.

I’ll share your email with the Events Team, so they can proceed with the refund of the difference, so you pay according to the Early Bird pricing, as soon as possible.

 

Thank you for your understanding! 

1 reply

MauricioS
Manychat Team Member
Forum|alt.badge.img
  • Manychat Team Member
  • Answer
  • October 13, 2025

Hey ​@grantrothberg!

I’m Mauricio from the Manychat Support team. I’m really sorry that you were overcharged for the IG Summit ticket.

I’ll share your email with the Events Team, so they can proceed with the refund of the difference, so you pay according to the Early Bird pricing, as soon as possible.

 

Thank you for your understanding!