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Question

Instagram account connected in Meta but missing from ManyChat workspaces

  • January 27, 2026
  • 1 reply
  • 7 views

FrequencyAlyssa

Hi ManyChat team — my Instagram business account….  is fully connected and authorized in Meta Business Manager and Instagram (Apps & Websites), but it does not appear as a workspace in my ManyChat account.

This looks like a hidden or corrupted workspace connection. Can a team member please fully detach the Instagram account on the backend and re-enable it so I can add it properly?

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • January 28, 2026

Hey ​@FrequencyAlyssa 

Have you tried to clean cookies and cache from your browser?