My Instagram account (Frank Gordon, Mortgage Advisor) https://www.instagram.com/ochloans/ shows as already connected to another ManyChat account I can’t access. I’m the owner. Please disconnect it so I can connect it to my account ‘loansguy. I have already connected my tiktok account which has the same photo and bio as the instagram account. Instagram and TikTok also shows the same website link.
Question
instagram account connected to an unknown manychat workspace
+7Hey
You can submit the request through this form.
Include @ochloans, a screenshot of the “already connected” message and explain that you can’t access the old Manychat workspace. Keep any ownership documents in the private support ticket.
Also, if this was originally your own Manychat account, ask about recovering access first. Connecting Instagram to a new workspace won’t transfer the old contacts or automations.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.